Assets and maintenance in Ultimo. Control over the chain with Service Automation Suite.
Ultimo can manage assets and maintenance. Service Automation Suite connects that information with TOPdesk, Microsoft, suppliers, billing and other processes without locking business logic into a single application.
Ultimo → Service Automation Suite → multiple TOPdesk Service Providers.
The available migration playbook describes how incidents and changes are moved across multiple service providers in a controlled way, including event-driven processing, cutover and rollback. We use it as evidence for multi-provider orchestration.
From asset lifecycle to manageable service chains.
Service Automation Suite Multi-provider Service Orchestration
Orchestrate incidents and changes across multiple service providers using one process model.
View scenario →Available scenarioService Automation Suite Asset Lifecycle
Many organisations have automated parts of asset management but lack a coherent process for procurement, registration, issue, ownership, use, return and disposal. This leaves a gap in control.
View scenario →Available scenarioService Automation Suite Asset-to-Billing
Let active assets and services feed into contracts and billing in a controlled way.
View scenario →Available scenarioService Automation Suite Supplier Governance
Bring suppliers, contracts, access, work, assets and offboarding into one control cycle.
View scenario →Your process is not your EAM platform.
Let Ultimo do what it does best. Service Automation Suite monitors processes, decision rules, exceptions, integrations and evidence across the entire chain. The underlying technology can evolve without redesigning the orchestration.
Explore Service Automation Suite