A request starts
The same details pass through several desks. Connect intake, approval and execution, reducing rekeying and repeat questions.
Central government & executive agencies
Deliver more. Reduce handover work.
Requests and changes involve departments, shared services and suppliers. With Service Automation Suite, we connect execution across existing systems. Together with your team, we reduce manual work and build visibility and control step by step.
For ministries, departments and executive agencies looking to connect support processes. Together, we explore the right fit for your organisation.
Where does time go?
Less manual work. With every change.
An employee transfers
Departments process the change separately. Connect the source, access, equipment and service, reducing coordination and rework.
The assignment is complete
Completion in one system does not mean everything is done. Connect feedback, revocations and exceptions, reducing retrospective manual checks.
These are examples, not a fixed package. We bring people, systems and agreed rules together around one vision. Start where your team can gain the most.
What does your team gain?
Enter volumes, minutes and costs. The calculator compares freed-up hours and work value with implementation, licences and maintenance. Reduced contractor use, overtime or avoided additional staffing can turn capacity gains into financial savings.
An estimate, not proven savings. We validate assumptions and outcomes together with your staff.Build security into your process
Work with us to embed your BIO2 measures into delivery: revoke access on time, record approvals and follow up exceptions. Your team and CISO determine risks and appropriate measures; Service Automation Suite helps execute configured checks and record outcomes. This supports accountability, not automatic BIO2 compliance.
Sound familiar?
The handover is done. But is the work complete?
A request involves multiple organisational units and suppliers. Each system shows part of the picture; someone needs to connect the data, responsibilities and confirmations.
Connect shared services
Connect requests, data, approvals and the party carrying out the work. Keep data ownership and responsibilities explicit.
Align employee processes
Connect HR, IAM, service and equipment using agreed sources. Record differences by organisational unit.
Trace what was carried out
Record results and exceptions. Agree which confirmation is needed and who acts when it is missing.
We review availability, security and any hosting, data-sharing and procurement requirements upfront. We do not claim automatic coverage of every government environment or standard.
Your existing landscape is the starting point
From HR and workplace to service and documents.
No prescribed software stack. We combine available integrations with your agreed rules, checks and feedback. These products are examples; together, we assess what is available and what needs configuration or development.
HR, employees & time
Connect employee data to time tracking, access, equipment and tasks.
Workplace, access & equipment
Connect digital access, devices and ownership.
Service & suppliers
Each party works in its own system; status and results come back.
Documents & signing
Connect requests, documents, signatures and records.
A logo does not claim an available or certified connector, partnership or use by a specific customer. We assess version, API, licensing and permissions for each connection.
Explore integrations for this audienceIn practice
The integration is the start. Connect the work around it.
HR → access, equipment & service
Combine an HR change with a matrix and existing records. Start the agreed actions and check the result.
View the exampleIntune → asset records & follow-up
Connect devices, people and records. Compare the data and follow up discrepancies or missing confirmations.
View the exampleService desk ↔ supplier
Share agreed ticket data, comments and status. Both parties keep working in their own environment.
View the exampleDigital autonomy in practice
Your systems can change. Keep control over your process.
Supplier choice is also a process choice. With Service Automation Suite, we connect existing applications around your rules without replacing everything for each improvement. Start with one handover and document data ownership, checks and operations for reuse. When switching tools, assess what can stay and which connections and tests need to change. Dutch technology is our deliberate foundation; we assess the actual supplier chain and handover together.
Read our view on digital autonomyOne vision. One team.
Think big. Start small. Grow together.
A big ambition does not require one big project. Together with your team, we choose one bottleneck, configure the workflow and validate the outcome. The next use case builds on it. Automation and control grow together, without starting over each time.
Your process knowledge. Our experience. AI as an accelerator.
You know the work; we help define rules, connect, configure and test. Reusable components and AI help us accelerate analysis, configuration and changes. Our advisers review the implementation; your team validates the outcome. Less rebuilding and less specialist investigation for your staff.
We agree who maintains, changes and follows up. You need not build all technical expertise yourself: we guide your team and agree what support remains necessary.
Keep your existing applications
Start where work gets stuck today.
Together, we review your process, available interfaces and permissions. We then agree configuration, testing, maintenance and support. Start small and build on a managed foundation.
Bring your question