Start with HR
Use role, department and effective date from Youforce.
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Technology Youforce · technology and capabilities
One employee change. Everyone connected.
HR, IT and facilities support the same employee, each in a different system. We connect changes in Youforce to the work that needs to happen next.
Choose your starting point
What would you like to leave behind?
Onboarding from Youforce
Let an HR event start the employee process in TOPdesk.
Explore the approach
Hand over assets with a signature
TOPdesk and ValidSign connect requests, signing and records.
Explore the approach
Municipalities and IAM
A familiar process for HR, IT and operations.
Explore the approachNo applications match this selection. Change your search or clear the filters.
What do we add?
Fewer disconnected tasks. A process that moves forward.
With Service Automation Suite, we connect data, execution and feedback. Your existing applications remain the starting point.
Distribute work
Connect TOPdesk and applications to the employee process.
Follow the outcome
Show which action still needs attention.
For example: handing over a laptop
Signed is only done when everything is updated.
Also using TOPdesk and ValidSign? Connect the request to signing, the signed document and the personnel file. Service Automation Suite processes the agreed follow-up actions and makes exceptions visible.
Explore the complete handover- 01Request
- 02Sign
- 03Write back
- 04Verify
With Service Automation Suite
How work starts moving again.
Start at the source
A ticket, HR event or changed asset.
Connect the context
Service Automation Suite retrieves, compares and maps data.
Carry out the work
The agreed action in the right system.
Report back
Status returned. Exceptions visible.
Gemeente Zoetermeer
Zoetermeer: from separate handovers to one employee process.
Read the customer storyThe full API. Not a handful of standard actions.
We support all calls and functions that Youforce exposes through its available API. From reading data to executing actions and reporting back. Your permissions, licences and API limits still apply. We track API developments and agree on changes and maintenance.
Explore more integration ideasFrom HR change to completed action
Youforce can be the starting point for work across your organisation. Service Automation Suite uses available IAM APIs and timelines to retrieve relevant data and planned changes. API Composer, Endpoint Composer and webhook events connect this data and signals to the workflow you need. Service Automation Suite tracks agreed checks, actions, exceptions and feedback.
People & employment
Connect employee, employment, department, role and organisational structure to the systems and teams that use them.
Timelines & planned changes
See upcoming changes and prepare onboarding, role changes or offboarding in time.
IAM & user identity
Use available identity and IAM data as input for access management and agreed checks.
Actions & feedback
Start follow-up work in systems such as TOPdesk or Microsoft Entra. Track status, exceptions and permitted write-back actions.
Connect in the way that fits your process
API Composer
Call APIs to retrieve data or perform actions.
Endpoint Composer
Provide an endpoint that another system can use to start a process.
Webhooks & events
Listen for available events and turn them into follow-up work.
The exact route depends on the Youforce API, available modules, permissions, event capabilities and agreements in your environment. We determine what you need together and expand step by step.
Why a platform? Why work with us?
Not just getting it to work. Keeping it working.
A script can handle a single task well. When people, systems and agreements change, you also need maintainability, visibility and knowledge transfer. That is where Service Automation Suite and our team add value together.
Build on what works
Reusable integrations and automations. Expand from the same foundation.
See what happened
Logging and audit trails for investigation and accountability. Follow up exceptions.
Operations are part of it
Organise access, secrets and environments. Agree how releases and recovery are handled.
Expertise that stays
Our team helps with implementation, knowledge transfer and support. Even as your team changes.
The space between your applications
Keep that part organised too.
Your applications do their job. But who organises what happens between them?
Put policy into practice
Build rules, ownership and approvals into the workflow.
Turn requirements into checks
Define applicable legal requirements with your responsible team. Service Automation Suite helps record checks and evidence.
Follow up exceptions
No stalled handover: give errors an owner and a next action.
Keep up with change
Adapt the rules as teams, systems or services change.
Keep exploring
What would you like to connect next?
Pull up a chair. Or join us online.
Over coffee, tea or online: tell us what you are working on.
We can help with the integrations, automation and coordination your process needs, even if your application is not listed yet.
