A signature that moves the workflow forward
Connect ValidSign digital signing to equipment handover, return and filing in TOPdesk and HR, so a signed document does not remain a disconnected attachment.
Digitally signing a receipt is useful. But if someone still has to download, rename and file the signed document in several places, an administrative chain remains. The signature is digital while the follow-up is still manual.
Start with the agreement you need to record
When issuing a laptop, you may need to record who received which device. Connect the employee, equipment and correct document version before sending the signing request. This avoids having to attach a signature to an unknown or outdated record later.
Selecting issue or return in the Service Automation Suite form provides the document context. In the configured workflow, Service Automation Suite brings that information together and connects ValidSign to the signing step. The employee completes the agreed signing action. Your organisation determines the declaration’s contents and who needs to sign.
File the signed document where it belongs
Once signing has been confirmed, processing can continue. Service Automation Suite links the document to the agreed TOPdesk record and makes it available to the employee file in the connected HR application. The corresponding workflow status can also be updated.
This goes beyond a standalone signing request. Your team uses the same employee and asset references without manually transferring the signed attachment again.
An open request is not confirmation
Agree what happens if a signature is outstanding, refused or cannot be matched to the correct record. Make clear who follows up and which step must wait. An outstanding signature should not disappear from view once the laptop has been handed over.
A signature and a physical return are different events. On return, someone needs to confirm actual receipt of the equipment. Agree separately which declaration, if any, applies.
Reuse the approach for other documents
The same approach can support other equipment receipts and declarations. Start with one document and one workflow. Once employee, device, signature and file are connected correctly, reuse that configuration where the pattern fits.
API Composer handles the required exchange and actions. Dataflow Composer prepares the data and maintains useful relationships. ValidSign handles signing; TOPdesk and HR remain the appropriate homes for their records and documents.
Read more about ValidSign and TOPdesk.
See this workflow in a demo
We can demonstrate this approach. Show us where your team retypes information or chases outstanding actions. Together, we can choose a first step that fits your environment.
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Less administration and more control of equipment
Build time savings, ownership and evidence into your equipment workflow. Start with one measurable step and build further together.
From a discrepancy to a completed correction
A laptop passed on or a signature missing? Connect insight to review, a TOPdesk change and verification of the completed correction.
Asset records need to match reality
Supplier data, Intune and TOPdesk each tell part of the story. Service Automation Suite connects that information to ownership, issue and return using clear source rules.
One workflow for HR changes and self service
A new employee, role change or TOPdesk self-service request can trigger the same workflow. Connect HR, IT and facilities to issue, return and signing.
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