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Responsible Disclosure

Report a vulnerability

Found a vulnerability? Report it confidentially. Together we protect customers and systems.

Careful assessment of a security report

Submit your finding

Do not share passwords, tokens, personal data or extracted files. We will agree on a secure channel if further details are needed.

Bot protection is still being configured. This form cannot currently be submitted. Report your finding via privacy@scope4mation.com; share sensitive details only through an agreed secure channel.

We ask you to observe the following

  • Report your findings via privacy@scope4mation.com or call +31 318 894 615. We help you exchange high-risk information securely.
  • Do not exploit the vulnerability or view, download, delete or change more data than is necessary to demonstrate the finding.
  • Report the finding as soon as possible and do not share it with others until the problem has been resolved.
  • Delete any confidential data obtained during your investigation once the problem has been resolved.
  • Do not use physical attacks, social engineering, spam, DDoS or attacks on third-party applications.
  • Provide enough information to reproduce the problem, such as the URL or IP address and a description of the vulnerability.

What you can expect from us

  • We respond as soon as possible, within three days at the latest, with our assessment and an expected resolution date.
  • We treat your report confidentially and keep you informed of progress.
  • If you comply with these conditions, we will not take legal action against you for the report.
  • We aim to resolve the problem as soon as possible and coordinate any publication with you.
  • We do not share your personal data without consent, unless legally required to do so.
  • With your agreement, we can credit you as the discoverer; otherwise you remain anonymous.

Reward

We offer a reward for a security vulnerability previously unknown to us. The amount depends on its severity and the quality of the report, with a gift voucher worth at least €25.

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