The challenge
A mature existing solution was intertwined with applications, permissions, management and implicit knowledge. Replacing it could not come at the cost of automation or predictability.
The approach
Scope4mation first analysed the processes behind the processes. Service Automation Suite was then configured as a central orchestration layer and extended where needed, including with PowerShell.
The role of Service Automation Suite
The existing process was the starting point for the migration. Scope4mation mapped the dependencies and configured Service Automation Suite to preserve the connections.
The result
Existing automation was preserved while processes became more centrally manageable, flexible and open to further optimisation.
The full customer story
Read the original case from GGz Centraal.
