A good first day
From the start date in AFAS to access, a workplace and tasks for the teams involved.
Technology AFAS · technology and capabilities
A new colleague, a new role or a departure. It is handled in AFAS. We help access, assets and other systems keep up, without your team having to chase every step.
Choose your starting point


Connect the HR source to work assignment, system actions and follow-up.
Explore the approach


TOPdesk and ValidSign connect requests, signing and records.
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From source change to verified execution.
Explore the approachNo applications match this selection. Change your search or clear the filters.
AFAS already automates a great deal with HR, Payroll, self-service and workflows. Service Automation Suite complements this where other applications are involved. We connect data and actions, and check the feedback.
From the start date in AFAS to access, a workplace and tasks for the teams involved.
A new role or department? Update permissions and records in line with your agreements.
Revoke access, return assets and follow up exceptions. Not just record an end date.
For example: handing over a laptop
Also using TOPdesk and ValidSign? Connect the request to signing, the signed document and the personnel file. Service Automation Suite processes the agreed follow-up actions and makes exceptions visible.
Explore the complete handoverWith Service Automation Suite
A ticket, HR event or changed asset.
Service Automation Suite retrieves, compares and maps data.
The agreed action in the right system.
Status returned. Exceptions visible.
We support all calls and functions that AFAS exposes through its available API. From reading data to executing actions and reporting back. Your permissions, licences and API limits still apply. We track API developments and agree on changes and maintenance.
Explore more integration ideasGetConnector for reading, UpdateConnector for writing back. Consider these use cases too, depending on the available connectors and configuration:
Why a platform? Why work with us?
A script can handle a single task well. When people, systems and agreements change, you also need maintainability, visibility and knowledge transfer. That is where Service Automation Suite and our team add value together.
Reusable integrations and automations. Expand from the same foundation.
Logging and audit trails for investigation and accountability. Follow up exceptions.
Organise access, secrets and environments. Agree how releases and recovery are handled.
Our team helps with implementation, knowledge transfer and support. Even as your team changes.
What matters now?
AFAS increasingly combines process automation with AI, including Jonas. Reliable source data and clear responsibilities become even more relevant. We build exchanges with other applications around that foundation.
Reviewed on 9 October 2026. Vendor functionality is not a commitment about your Service Automation Suite configuration.
The space between your applications
Your applications do their job. But who organises what happens between them?
Build rules, ownership and approvals into the workflow.
Define applicable legal requirements with your responsible team. Service Automation Suite helps record checks and evidence.
No stalled handover: give errors an owner and a next action.
Adapt the rules as teams, systems or services change.
Keep exploring