Connect TOPdesk to ValidSign easily with Service Automation Suite!

We are expanding our Service Automation Suite portfolio with a new integration: TOPdesk easily connected to ValidSign!

This makes digital signing a natural part of every (TOPdesk) business process — for example onboarding, role changes and offboarding, or requests through the TOPdesk SSP for the issue, replacement, repair or loss of company assets — rather than a separate step by email or manual follow-up. And if the process changes, Service Automation Suite adapts easily with you!

What problem does this solve?

In many organisations, signing remains a standalone activity: documents are circulated, statuses are checked, and evidence is collected afterwards. This takes time and makes processes unnecessarily error-prone. With this integration, signing runs alongside your TOPdesk workflow and records as a seamless part of the process.

Are you an administrator?

Start serious scripting now: manage it centrally, reuse what you already have, work together effectively and make real progress. Start with Service Automation Suite now!

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What does the integration actually do?

Service Automation Suite orchestrates the process around TOPdesk and automatically initiates the signing request in ValidSign. Progress and outcomes are returned to the process, so you always know where it stands and what the next step is!

And the best part is, you don’t need to adjust your TOPdesk — we seamlessly and instantly connect it without any hassle! No fuss!

At the core, the integration manages:

Applications

This integration is particularly useful for processes involving formal agreement points, such as:

• HR documents and changes

• Supplier agreements and procurement approvals

• Service contracts and acceptances

• Delegations, declarations and internal authorisations

• Approvals for catering and/or other support services

Do you need more than just action sequences?

Start with us and we’ll show you that you don’t always need them!

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Key capabilities

Capability	What does this mean in practice
Simple collaboration with HR, your employees and managers	Automatically receive triggers from your HR package and the TOPdesk SSP, and immediately proceed with data from both sources.
Signing initiated from TOPdesk	When a status or step is reached in your TOPdesk process, ValidSign is automatically triggered
Status feedback	TOPdesk receives updates such as sent, viewed, signed, rejected
Centralise document records	Final documents and relevant evidence are linked to the TOPdesk record
Less manual work	Less emailing, less checking in, less manual uploads — fully automated processing in TOPdesk asset management
Traceability	Case file building and audit trail as part of the process

Are you an administrator?

Start serious scripting now: manage it centrally, reuse what you already have, work together effectively and make real progress. Get in touch!

Click here!