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Service Automation SuiteService Automation Suite
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Integration · Service Automation Suite

Ysis

Align Ysis groups, departments and locations with other registers. Service Automation Suite maps location codes, matches organisational units and exposes missing or inconsistent relationships.

Scenarios in practice

What would you like to do with Ysis?

Choose a use case and explore the related workflow steps.

Integrations with Ysis

Load & synchronise data

Connect departments and locations across care applications.

Align Ysis groups, departments and locations with other registers. Service Automation Suite maps location codes, matches organisational units and exposes missing or inconsistent relationships.

Service Automation Suite · Central coordination

Match records, combine data and check discrepancies.

Add a central register and source-of-truth rules. Check differences, request missing data and determine what gets updated.

Source & selection
Ysis

Group, department and location references from the agreed organisational selection.

For example, connected to

Load into the agreed register and verify the result.

  1. Select the right data

    Use the organisation interface and certificate access agreed with Gerimedica. This data flow covers locations and departments, not clinical record content.

  2. Match and map

    Group, department and location references from the agreed organisational selection.

  3. Load and verify the result

    Agree the authoritative source for each field. Validate required values and existing records before loading. Retain source and target references, counts and errors; retry only data not successfully processed.

How Service Automation Suite connects data and execution

The work between your applications

Connect departments and locations across care applications.

Align Ysis groups, departments and locations with other registers. Service Automation Suite maps location codes, matches organisational units and exposes missing or inconsistent relationships.

A change, request or alert

Service Automation Suite

Data, people, assets and relationships on one foundation.

Compare
What exists? What should exist?
Determine what is needed
Matrix · policy · legal requirements
Coordinate the next steps
Checks · tasks · approvals · actions

Execution ↔ feedback

Your people and tools

YsisService Automation Suite

For example. Also with other teams, suppliers and applications.

Verify. Inform. Report.

What is complete? Who needs to act? Which exception needs attention?

Start with one integration, register or check. Build on the same data and rules.

Combine into one controlled process

Data → rules → execution
  1. Combine

    Customer or issue + service request + rules

  2. Determine & check

    Combine data and determine the next action

  3. Execute & report back

    Start onboarding or a work task · Notify team · Return outcome

Check sources and rules, test changes and track the outcome. Manual tasks get an owner and confirmation.

Build visually. Manage easily.

Reuse building blocks, adapt your process and test the change. Manage it yourself, together with us or let Scope4mation take care of it.

Your process. Our technology and experience.

Get more from Ysis.

Connect Ysis with your other applications. Automate the work between them and stay in control.

Process & control

Less manual work

Connect Ysis with HR, IT and suppliers. Automate the flow of data and actions.

Control over execution

Define rules, follow up exceptions and verify the outcome.

Purposeful data sharing

Decide which data to share, with whom and under which conditions.

Autonomy & choice

Your applications, one process

Combine Ysis with the applications that fit your organisation.

Direct access to the makers

Work directly with Scope4mation: Dutch technology, process expertise and support in one team.

Room to adapt

Reuse your configuration and keep process knowledge transferable as systems or rules change.

Build & operate together

Start small, build further

Start with one use case and reuse the building blocks for the next.

From idea to practice, together

We help with configuration, exceptions and handover, starting from your daily practice.

Operate it your way

Operate it yourself, together or with us. Agree on clear responsibilities upfront.

Beyond the first integration.

Use the same data and rules in your next process.

Start with one use case. Connect customer, employee and asset data, for example, and agree which source is authoritative. Reuse those relationships, a matrix where needed and configured actions in the next workflow. Agree who maintains the data and rules. Expand without repeatedly connecting and maintaining the same information.

Time recorded, but not yet accounted for.

Service work is complete but time entries do not match a known customer, project code or agreed processing route.

Combine
Combine time entries with central customer and project relationships and accounting rules. Request specific missing information.
The outcome determines what follows
Accepted: retain the accounting reference. Rejected: have the owner correct the cause. Resending an entry requires checking whether it was already processed.
The benefit
Less investigation and correction between service and finance without automatically treating errors as billable work.
A different name does not mean a new record.

A person or organisation has a different name in the source than at a customer or supplier. Matching text again can create incorrect or duplicate relationships.

Combine
Retain verified identifiers and source rules in a shared table. Reuse the relationship for requests, tickets and other integrations.
The outcome determines what follows
Known key: use the relationship. Multiple candidates or a missing identifier: request review. Once confirmed, reuse the established relationship.
The benefit
A consistent data foundation managed by your team instead of investigated again for every connection.
Refreshing a report does not guarantee reliable data.

A source request can succeed while data is missing, differently coded or not yet fully retrieved.

Combine
Combine pagination and output mapping with agreed data checks. Use shared relationship tables to connect sources.
The outcome determines what follows
Checks passed: prepare the dataset. Deviation: request review and expose freshness. Temporary API failures follow a bounded recovery path.
The benefit
A clearer distinction between a technically successful import and information fit for decision-making.

Your process needs more than a standard action?

Configure the missing API request, input and output in API Composer. Use its response in the next step and combine it with data tables, forms and automations. Extend the same product and reuse the configured building blocks.

Use Service Automation Suite to update a ticket in TOPdesk, for example, with fields available through its API, such as category, priority, status and support group. For another application, configure its request and field mapping. The outcome determines the next action: confirm, add information or request review, not merely check whether the request arrived.

Build it yourself: explore the technical approach

Need to publish data or let others submit it? Endpoint Composer exposes a configured Service Automation Suite data object with selected methods and security profiles. Other building blocks handle subsequent processing.

From product to workflow

Ysis in your wider workflow

A conversation with coffee and tea on the table
Scope4mation

Pull up a chair. Or join us online.

Over coffee, tea or online: tell us what you are working on.

We can help with the integrations, automation and coordination your process needs, even if your application is not listed yet.

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