Combine sources
Connect licence and user data with relevant service and HR records.
Possible scenario · Service Automation Suite setup required
Compare assigned licences with employees, requests and actual use. Surface discrepancies and released licences for review.
How we configure it
Together we decide which system is authoritative, what data may be exchanged and when a person must review. Then we build and test the route in Service Automation Suite.
Connect licence and user data with relevant service and HR records.
Flag unused, duplicate or missing assignments without automatically removing access.
Have an owner review and adjust the assignment, then track the result in Xurrent.
This does not claim an existing standard connector. Availability depends on modules, APIs, permissions and your configuration. We help set up and maintain the Service Automation Suite workflow.
The space between your applications
Your applications do their job. But who organises what happens between them?
Build rules, ownership and approvals into the workflow.
Define applicable legal requirements with your responsible team. Service Automation Suite helps record checks and evidence.
No stalled handover: give errors an owner and a next action.
Adapt the rules as teams, systems or services change.
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